Challenge an offer

Think our offer is low? Challenge us. We can handle constructive criticism. Usually.

How it works

Open your quote and tap “I think you’re trying to rip me off. The other guys offered more.” We attach your device details automatically, so you only tell us who offered more and how much.

What we compare

We look at whether the other offer is for the same model, storage and condition, whether it pays in cash on a similar timeline, and whether it comes with strings like store credit or a new contract. When it's a fair comparison and we can beat it without losing money, we will. When we can't, we'll tell you why.

How fast

We aim to reply within 12 hours.