Frequently asked questions
Do you buy cracked iPhones?
Yes. If the glass is cracked but the display works, we price a glass repair rather than a dead screen.
Do I need to create an account?
No. You can get an estimated offer without an account, email, or IMEI.
How long is a quote valid?
14 days from when it's issued. The quote is saved exactly as issued.
Which offer should I compare with other buyers?
The standard mail-in offer. Same-day options pay a bit less because they cost more to run.
What if my phone is financed?
We can quote it, but we can only complete the purchase once it's paid off.
Do you buy phones reported lost or stolen?
No, and we check before paying.
When do I get paid?
After inspection, and only once our payment provider confirms the payment.